Investment, Intake & Next Steps — Clarity for Families, Carers & Professionals

Starting your child's screening or support journey can feel overwhelming — especially when you're navigating learning challenges, emotional regulation needs, NDIS funding, or foster care transitions. This page explains how we partner with you, what the process looks like, and how flexible options can support your family or professional referral.

Fill in the intake form below — there's no obligation; our team will contact you within 24 hours to explain next steps.

Screening Options

  • Non-Diagnostic Screener Package: Comprehensive screening, direct screening, detailed written report & recommendations
  • Multiple Area Combo Package: Integrated insights across areas screened with parent + school strategy briefing
  • Screener Pricing: Contact us for tailored pricing based on your child's unique needs

Counselling Service Options

  • NDIS-aligned 45-min sessions
  • Evidence-informed support for regulation, behaviour, transitions
  • Sessions claimable under NDIS capacity building or private pay

NDIS Funding & Payment Options

  • Counselling is aligned with NDIS Capacity Building supports
  • NDIS may also cover screener costs under relevant supports
  • Plan-managed, self-managed, and private payments accepted
  • We provide documentation for NDIS plan reviews and goals

Not sure about your NDIS funding? We can help you understand your plan and what may be claimable.

Flexible Payment Options

NDIS Funding

Private Payment

Pricing Questions

What's included in the screener package?

Can I use my NDIS funding for these screeners?

Why choose a combo screener package?

Do you offer payment plans?

What Happens After You Submit

We make the process simple and stress-free. Here's what to expect:

1

Our team reviews your information

We carefully read your intake form to understand your child's needs and your family's situation

2

We contact you to clarify goals

A clinician reaches out within 24 hours to discuss best screening or support options

3

We schedule your intake conversation

Choose a time that works for you — phone or video call, whatever's most comfortable

4

You choose the pathway that works best

Together, we'll determine the right screening or support plan for your child

Not sure which option is right? That's okay — we'll help you figure it out together.

Tell Us Who You Are

We welcome families, carers, schools, and professionals:

Appointments available in Brisbane/Ipswich and via telehealth across Queensland.

Family / Parent / Carer

Foster or Kinship Carer

School or Professional

NDIS Support Coordinator

All Bookings Start Here

Complete this intake form to help us understand your child's unique needs. We'll review your information and reach out within 24 hours to schedule your session.

Tell Us About Your Family

About Your Beautiful Child

Celebrating Your Family's Heritage

We honor and respect all cultural backgrounds in our screeners

How Can We Support Your Journey?

Share Your Story With Us

Making This Comfortable for Everyone

NDIS and Health Information

Pricing Information: Counselling services are aligned with NDIS price guide rates under Capacity Building. Screener services follow AHA (Australian Health Ahpra) pricing guidelines. All pricing will be discussed during your initial consultation.

Upload Your Documents

Have medical reports, assessments, or your NDIS plan ready? Upload them securely through our document portal.

Upload Documents Here

Opens in a new window • Completely optional • You can also email documents later

Risk Assessment & Safety Information

Is there any additional information that we need to be aware of to ensure safe service delivery?

You can flag issues around: home environment, forensic history, aggressive or sexualised behaviour, legal orders, child safety issues, self-harm attempts, medical concerns, or any other issues.

Data Handling Notice: Upon submitting this form, your personal details will be sent securely to WellfirstKIDS.

Please review and accept the privacy policy of WellfirstKIDS below.

By submitting this form, you acknowledge that you have reviewed and accept the privacy policy and terms of service. You understand that your information will be handled in accordance with WellfirstKIDS' privacy policy and consent to the collection, use, and disclosure of your personal information for the purposes of assessment and service delivery.

How Would You Like Us to Connect With You?

We respect your privacy. All information is handled securely.

A clinician will reach out within 24 hours. There's no obligation — just caring professionals ready to support your family's unique journey.

No Surprises Information

We are committed to compliance and transparent billing practices

Billing Compliance

All services are billed in accordance with NDIS pricing guidelines and quality standards.

  • Transparent itemised billing
  • NDIS pricing schedule compliance
  • Detailed service documentation

Cancellation Policy

We understand life happens. Our flexible cancellation policy supports families while maintaining service quality.

  • 48-hour advance notice required
  • Same-day cancellations may incur fees
  • Emergency exceptions considered

Risk Assessment & Safety

Your child's safety and wellbeing is our priority. We maintain comprehensive risk management protocols.

  • Child-safe environment protocols
  • Professional indemnity insurance
  • Confidentiality and privacy protection

Quality & Compliance Commitment

As a registered ACA provider, we adhere to all quality and safeguarding standards, ensuring your family receives the highest level of professional care and service excellence. Our practices are regularly reviewed and updated to maintain compliance with current regulations and best practice guidelines.

Free Parent Wellbeing Guide

A calm, practical resource to help you understand your child's emotions and behaviour.

Not sure if support is right for your child? Our free Parent Wellbeing Guide may help you decide.

Get Your Free Guide